Advocacy Services

Deaf Hub provides instructed and non-instructed advocacy. This includes statutory and non-statutory advocacy. We work with Deaf, Hard of Hearing and Deafblind people as well as having experience of working with people who have different communication needs.

Different types of advocacy:

  1. Instructed advocacy

The service user tells the advocate what they would like them to say and do. The advocate’s role is to work with the person to bring together what they have to say in a way that puts their point of view across clearly. The advocate supports them in what they want to achieve

  1. Non-instructed advocacy

When the service user doesn’t have the capacity to tell the advocate what they want them to do, the advocate uses other approaches to make sure the service user’s life choices aren’t compromised.

Our advocates use recognised ways to work with someone who isn’t able to communicate what they want. They’re trained to be aware that a person’s capacity might fluctuate, and continuously look out for opportunities to use instructed advocacy.

  1. Statutory advocacy

Statutory advocacy means a person is legally entitled to an advocate because of their circumstances. This comes under the Mental Health Act, Care Act or because they lack the mental capacity to make their own decisions. It also covers certain people who are in the care of the NHS or local authority, including prisoners.

  1. Non-statutory advocacy

These services continue to play an important role, providing advocacy where vulnerable people fall outside the eligibility criteria for statutory provision.

  1. Self-advocacy

In self-advocacy, a person is able to assess a situation themselves, make choices about what they want and take steps to make it happen. They are able to communicate their views and preferences and have these heard. We support people to develop the skills they need to self-advocate as much as possible.